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Choosing a Patch Management Solution

Updating software is now commonplace in the IT industry, and many believe it’s a solved problem. Yet plenty of organizations still struggle to keep systems up to date, especially with software updates beyond the OS. And because the data center is the lifeblood of your organization, your security practices must include comprehensive patch management to help keep workstations and servers secure, data readily available, and your business reputation intact.

Patch Management Products

I’ll highlight the two most popular patch management solutions in the market today.

  • Microsoft SCCM

A centralized patch management solution from Microsoft used to patch all Windows-based servers and workstations in the organization. It also patches Microsoft applications like Office.

On its own, Microsoft SCCM does not patch Linux and Unix-based systems. Neither does it patch third-party applications (non-Microsoft apps) like Adobe Flash, Adobe Reader, Java, iTunes, Google Chrome and Firefox browsers, etc.

However, a plugin or add-on can be integrated into Microsoft SCCM to enable it to patch non-Microsoft apps.

  • Ivanti Patch

Ivanti provides centralized, automated patch management for every system in the organization – from physical servers to virtual machines, Microsoft Office applications to third-party apps, Microsoft Windows-based servers and workstations to Unix systems including Oracle Solaris and IBM AIX. It is the most complete patch management offering in the industry.

Which One to Choose

  • For organizations with an already installed base of Microsoft SCCM, the recommendation is to purchase an add-on/plugin from Ivanti (Ivanti Patch for SCCM) to enable Microsoft SCCM to update non-Microsoft apps in the environment. By so doing, companies can leverage their existing investment in SCCM.

  • For organizations now looking to deploy a patch management solution, the full-blown Ivanti Patch is recommended over the combo SCCM-Ivanti Plugin. With the standalone Ivanti Patch solution, the organization deals with a single vendor for licensing and support issues, reducing administrative and management overheads.

Summary

PCI DSS Requirement 6 mandates financial services organizations to implement patch management for all systems and applications in order to protect against malware and threats that exploit security flaws and vulnerabilities.

Given that 86% of reported vulnerabilities stem from third-party apps (according to the US National Vulnerability Database), a patch management solution must fully protect Microsoft operating systems and applications, as well as non-Microsoft operating systems such as Linux/AIX, and non-Microsoft apps such as browsers, Adobe Flash and Reader, Java, etc.

Ivanti Patch solutions provide the most comprehensive offering for meeting all patch management needs in the enterprise.

Next Steps

We provide a range of security solutions, based on Ivanti, to help businesses meet their endpoint protection needs. To discuss this or other cybersecurity needs, call us at +233.54.431.5710 or write to sales@apotica.net.

About Apotica

Apotica, headquartered in Accra, Ghana brings together the best information and communications technologies to help clients grow, compete and serve their customers better.

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Matilda Dzamenu

Director, Finance

Matilda, a Chartered Accountant, joined Apotica in May 2023. With over 12 years of experience in banking, insurance, pensions, accounting and finance, she is responsible for the company’s financial control, strategic planning, management reporting, and overall financial performance.

She holds a BSc degree in Business Administration (Accounting) from the University of Ghana Business School and an MSc in Accounting and Finance from the same institution. Matilda is also a member of the Institute of Chartered Accountants, Ghana.

Matilda has attended the Executive Education course in Strategic Management at the Maastricht School of Management in the Netherlands and participated in other leadership seminars around the world.

Peniel Korley

Head, Marketing

Peniel Korley is Head of Marketing for Apotica, designing and implementing comprehensive marketing strategies to create awareness of the company’s business activities.

Peniel joined Apotica in April 2019 and has helped build our market presence through an adept combination of traditional marketing and digital marketing techniques, executing and monitoring corporate promotion campaigns, and conducting market research to help us stay abreast of trends.

He earned a Bachelor’s degree in Economics from the University of Ghana and a Master of Business Administration degree in Marketing from the University of Ghana Business School. He’s a member of the Chartered Institute of Marketing, UK.

Sylvester Kyeremeh

Head, Projects

As Head of Projects, Sylvester Kyeremeh is responsible for coordinating people and processes to ensure that our client projects are delivered on time and produce the desired results. He leads this function within the confines of our quality management and information security management systems.

Sylvester joined Apotica in 2017 as a Systems Engineer, before moving on to join our project management practice a year later. His calm and collected approach to interpersonal engagements, impressive sense of planning, and excellent communication skills continue to receive the plaudits of our customers.

Sylvester received his B.S. degree in Computer Engineering from the Kwame Nkrumah University of Science & Technology. He’s a Certified Information Systems Auditor, a Cisco-certified professional, an ISO 27001 Lead Implementer, and a member of the Project Management Institute with PMP and Scrum Master qualifications.

Millicent Afranie

Head, Risk & Compliance

At 25, Millicent is currently the youngest head of department at Apotica, taking up this role in August 2020. She’s responsible for managing all aspects of risk to the organization, employees, clients, assets, reputation, and interests of stakeholders. Millicent also works with the leadership of the organization to embed and maintain a risk-aware culture in the organization.

Before joining Apotica, she worked as a broadcast journalist at Radio Universe – a popular media house in Accra. Millicent holds a Bachelor’s degree in Psychology and has attended the Executive Education course in Personal Leadership at the Maastricht School of Management, Netherlands.

She’s a Certified Governance, Risk, and Compliance Professional (GRCP) and a qualified ISO 9001 Lead Implementer.

Elom Kutsienyo

Director, Technology

Elom Kutsienyo is the Chief Technology Officer at Apotica. A technology enthusiast and Apple nerd, he is responsible for the development and maintenance of our excellent technical services capabilities and enabling our engineering teams to become adept at industry best practices relating to enterprise solutions design, deployments, and support.

Since taking up the CTO role in August 2019, he has strategically grown our product offerings through strong channel partnerships with leading ICT vendors. Elom’s extensive experience in product sales, project management, service delivery, and field engineering also helps as he oversees company webinars, product demos, proof-of-value activities, and technical proposals for clients.

He holds a Bachelor’s degree in Telecom Engineering from Ghana Technology University College and has attained several professional qualifications including the coveted Cisco CCIE certification as well as certifications from Microsoft, VMware, NetApp, HPE, and Nutanix.

Clifford Williams

Director, Customer Experience

Clifford leads the Customer Experience practice at Apotica which encompasses our consulting, technology, support, and learning services.

Prior to his position at Apotica, Clifford was the senior manager of IT Infrastructure at Stanbic, a leading commercial bank in Ghana. He has also previously held roles in field engineering, service delivery, and customer support at organizations including Huawei, IBM, Tech Mahindra, and Zenith Bank.

Clifford is PMP-certified and holds a Bachelor’s in Information Technology, as well as several industry certifications from Microsoft, VMware, and Amazon.

Dzigbodi Amekoudi

Country Manager, Benin

Dzigbodi Amekoudi oversees company business in Benin and the countries in French West Africa. As Country Manager, his primary responsibility is business development, which involves helping to define and introduce the right go-to-market strategies and making sure our business operates profitably in the territory. He’s also responsible for establishing operating budgets and managing company employees in his region.

During his tenure, Dzigbodi has led Apotica’s expansion into other countries including Burkina Faso, Guinea Conakry, Mali, and Niger. Additionally, he works with our technical services leads to ensure successful post-sales delivery of customer projects.

Dzigbodi started his career in engineering and project management, before joining Apotica as a key accounts manager in January 2020.

He earned a Bachelor of Engineering degree in Telecommunications from Ghana Technology University College and a Master of Science degree in International Management from Franklin University Switzerland. He’s a member of the Chartered Institute of Marketing, UK.

Emmanuel Nketia

Director, Business

Emmanuel Nketia is responsible for managing all sales functions at Apotica and oversees other departments, including marketing, operations, and client renewals. An excellent salesman and negotiator, he brings with him 20 years of experience in logistics, accounting, business development, and customer relationship management.

He earned a Bachelor of Science degree in Mathematics from Kwame Nkrumah University of Science & Technology. He’s also a member of the Chartered Institute of Marketing, UK, and an MBA Marketing candidate at the University of Ghana Business School.

Emmanuel has attended the Executive Education course in Strategic Management from the Maastricht School of Management in the Netherlands and participated in other leadership seminars in the USA.

Felix Nkansah

Chief Executive Officer

At Apotica, we are on a mission to help clients grow and serve their customers better. As CEO, Felix Nkansah works closely with our Sales, Services, and Operations leadership to identify customer and industry transitions and determine our strategies to address them.

Felix joined Apotica in January 2017 and brings more than 18 years of experience across executive leadership, systems engineering, customer support, and sales functions with some regional conglomerates and information technology companies.

He has a background in computer science and holds expert-level professional certifications in networking, security, and systems design.