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About Apotica

Bringing together the best information and communications technologies to help clients grow, compete and serve their customers better.

Our Vision

To become the service partner of choice for every business looking to make the best of their technology investments in West Africa and beyond.

Our Mission

To bring together the best information and communication technologies to help clients grow, compete, and serve their customers better.

Quality Statement

Apotica is committed to providing goods and services, meeting the expectations of its customers and other interested parties and continually improving its business processes to achieve its business objectives.

Information Security

Apotica is committed to ensuring the confidentiality, integrity and availability of its information and information assets, meeting the requirements of all interested parties and continually improving its security compliance.

Digital Innovators

Apotica, founded in 2009, is a Pan-African IT services firm that brings together the best information and communications technologies to help clients grow, compete, and serve their customers better.

Expertise

We offer the broadest range of expertise across architecture plays such as cybersecurity, digital infrastructure, automation, and hybrid cloud.

Industries

With a client base that spans a broad range of industries including energy, financial services, technology, transport, and government we are uniquely positioned to build value for your investments.

Our Values

Employees

Our team talent runs deep and covers multiple disciplines. With an emphasis on customer success, employee well-being and talent development, our teams have the experience, exposure, and expertise to meet all our customers’ requirements.

Customers

Every dollar our clients spend provides the revenue to cover our expenses and keep us in business. Thus, we appreciate and respect our customers, providing them with differentiated service response times and excellent value for their investments.

Service Excellence

Quality service delivery and customer satisfaction are key tenets of our operations. And we maintain ISO 9001:2015 certification to assure our customers of our commitment to constant improvement and development.

Compliance

We maintain several international standards including TRACE and ISO 27001:2013, signifying the transparency of our business processes and proving that we have the systems and security controls in place to safeguard data and address cyber risks for our stakeholders and customers.

Partners

Authorized dealership with leading information and communications technology vendors enables us to help clients speed up their digital transformation.

Careers

Our employees work very hard to serve our customers – and we reward hard too. If you would love to join our mission of creating value for customers, employees, partners, and shareholders, write to us at HR@apotica.net to check on job vacancies that could suit your interests.

Get to know us more

Management

Partners

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Matilda Dzamenu

Director, Finance

Matilda, a Chartered Accountant, joined Apotica in May 2023. With over 12 years of experience in banking, insurance, pensions, accounting and finance, she is responsible for the company’s financial control, strategic planning, management reporting, and overall financial performance.

She holds a BSc degree in Business Administration (Accounting) from the University of Ghana Business School and an MSc in Accounting and Finance from the same institution. Matilda is also a member of the Institute of Chartered Accountants, Ghana.

Matilda has attended the Executive Education course in Strategic Management at the Maastricht School of Management in the Netherlands and participated in other leadership seminars around the world.

Peniel Korley

Head, Marketing

Peniel Korley is Head of Marketing for Apotica, designing and implementing comprehensive marketing strategies to create awareness of the company’s business activities.

Peniel joined Apotica in April 2019 and has helped build our market presence through an adept combination of traditional marketing and digital marketing techniques, executing and monitoring corporate promotion campaigns, and conducting market research to help us stay abreast of trends.

He earned a Bachelor’s degree in Economics from the University of Ghana and a Master of Business Administration degree in Marketing from the University of Ghana Business School. He’s a member of the Chartered Institute of Marketing, UK.

Sylvester Kyeremeh

Head, Projects

As Head of Projects, Sylvester Kyeremeh is responsible for coordinating people and processes to ensure that our client projects are delivered on time and produce the desired results. He leads this function within the confines of our quality management and information security management systems.

Sylvester joined Apotica in 2017 as a Systems Engineer, before moving on to join our project management practice a year later. His calm and collected approach to interpersonal engagements, impressive sense of planning, and excellent communication skills continue to receive the plaudits of our customers.

Sylvester received his B.S. degree in Computer Engineering from the Kwame Nkrumah University of Science & Technology. He’s a Certified Information Systems Auditor, a Cisco-certified professional, an ISO 27001 Lead Implementer, and a member of the Project Management Institute with PMP and Scrum Master qualifications.

Millicent Afranie

Head, Risk & Compliance

At 25, Millicent is currently the youngest head of department at Apotica, taking up this role in August 2020. She’s responsible for managing all aspects of risk to the organization, employees, clients, assets, reputation, and interests of stakeholders. Millicent also works with the leadership of the organization to embed and maintain a risk-aware culture in the organization.

Before joining Apotica, she worked as a broadcast journalist at Radio Universe – a popular media house in Accra. Millicent holds a Bachelor’s degree in Psychology and has attended the Executive Education course in Personal Leadership at the Maastricht School of Management, Netherlands.

She’s a Certified Governance, Risk, and Compliance Professional (GRCP) and a qualified ISO 9001 Lead Implementer.

Elom Kutsienyo

Director, Technology

Elom Kutsienyo is the Chief Technology Officer at Apotica. A technology enthusiast and Apple nerd, he is responsible for the development and maintenance of our excellent technical services capabilities and enabling our engineering teams to become adept at industry best practices relating to enterprise solutions design, deployments, and support.

Since taking up the CTO role in August 2019, he has strategically grown our product offerings through strong channel partnerships with leading ICT vendors. Elom’s extensive experience in product sales, project management, service delivery, and field engineering also helps as he oversees company webinars, product demos, proof-of-value activities, and technical proposals for clients.

He holds a Bachelor’s degree in Telecom Engineering from Ghana Technology University College and has attained several professional qualifications including the coveted Cisco CCIE certification as well as certifications from Microsoft, VMware, NetApp, HPE, and Nutanix.

Clifford Williams

Director, Customer Experience

Clifford leads the Customer Experience practice at Apotica which encompasses our consulting, technology, support, and learning services.

Prior to his position at Apotica, Clifford was the senior manager of IT Infrastructure at Stanbic, a leading commercial bank in Ghana. He has also previously held roles in field engineering, service delivery, and customer support at organizations including Huawei, IBM, Tech Mahindra, and Zenith Bank.

Clifford is PMP-certified and holds a Bachelor’s in Information Technology, as well as several industry certifications from Microsoft, VMware, and Amazon.

Dzigbodi Amekoudi

Country Manager, Benin

Dzigbodi Amekoudi oversees company business in Benin and the countries in French West Africa. As Country Manager, his primary responsibility is business development, which involves helping to define and introduce the right go-to-market strategies and making sure our business operates profitably in the territory. He’s also responsible for establishing operating budgets and managing company employees in his region.

During his tenure, Dzigbodi has led Apotica’s expansion into other countries including Burkina Faso, Guinea Conakry, Mali, and Niger. Additionally, he works with our technical services leads to ensure successful post-sales delivery of customer projects.

Dzigbodi started his career in engineering and project management, before joining Apotica as a key accounts manager in January 2020.

He earned a Bachelor of Engineering degree in Telecommunications from Ghana Technology University College and a Master of Science degree in International Management from Franklin University Switzerland. He’s a member of the Chartered Institute of Marketing, UK.

Emmanuel Nketia

Director, Business

Emmanuel Nketia is responsible for managing all sales functions at Apotica and oversees other departments, including marketing, operations, and client renewals. An excellent salesman and negotiator, he brings with him 20 years of experience in logistics, accounting, business development, and customer relationship management.

He earned a Bachelor of Science degree in Mathematics from Kwame Nkrumah University of Science & Technology. He’s also a member of the Chartered Institute of Marketing, UK, and an MBA Marketing candidate at the University of Ghana Business School.

Emmanuel has attended the Executive Education course in Strategic Management from the Maastricht School of Management in the Netherlands and participated in other leadership seminars in the USA.

Felix Nkansah

Chief Executive Officer

At Apotica, we are on a mission to help clients grow and serve their customers better. As CEO, Felix Nkansah works closely with our Sales, Services, and Operations leadership to identify customer and industry transitions and determine our strategies to address them.

Felix joined Apotica in January 2017 and brings more than 18 years of experience across executive leadership, systems engineering, customer support, and sales functions with some regional conglomerates and information technology companies.

He has a background in computer science and holds expert-level professional certifications in networking, security, and systems design.